Cisco SOLN SUPP 24X7X4 Service | 1-Year Depot Exchange Support — CON-SSSNP-CSCODECP
Support critical equipment with a service model built for continuous operations. Cisco SOLN SUPP 24X7X4 delivers 24x7x1 Business Day coverage with depot-based exchange handling, parts replacement, and access to web, email, phone, and knowledge base support. It is structured for teams that need fast response without carrying the burden of in-house repair logistics. The value is in the operating discipline it brings. Around-the-clock support availability helps align service coverage with always-on environments, while advance parts replacement and depot processing create a more predictable recovery path when hardware issues occur. That combination is especially useful for organizations managing production appliances, remote sites, or systems where downtime affects users, transactions, or service levels. With a one-year service duration, this plan gives procurement and operations teams a clear support horizon and a defined cost structure. It is a practical choice when you need dependable service coverage, documented support channels, and a faster path back to normal operations than standard warranty support can provide. Ideal For Supporting appliances that require fast parts replacement to limit service disruption Covering distributed infrastructure that depends on depot exchange logistics Maintaining 24x7 support for production systems with strict uptime expectations Providing a defined service term for procurement-managed hardware support Why This Product 1 Adds 24x7 coverage for environments that cannot wait for business-hours support 2 Includes advance parts replacement to shorten recovery time 3 Uses depot exchange handling to simplify repair logistics 4 Provides a fixed 1-year term for cleaner budgeting and renewal planning
- Service name: Appliance Maintenance Gold - Extended Service
- Service duration: 1 Year
- Service description: 24x7x1 Business Day
- Service response time: 1 Business Day - Advance Parts Replacement
- Service location: Service Depot
- Service main type: Exchange
- Provided support: Parts Replacement
- Service sub type: Electronic, Physical
- Brand Name: Citrix
- Manufacturer: Citrix Systems, Inc.
- Product Type: Service
- Service Name: Appliance Maintenance Gold - Extended Service
- Provided Support: Parts Replacement
- Service Duration: 1 Year
- Service Location: Service Depot
- Service Sub Type: Electronic, Physical
- Service Main Type: Exchange
- Service Description: 24x7x1 Business Day
- Service Response Time: 1 Business Day - Advance Parts Replacement
- Service Characteristic: Parts
- Manufacturer Part Number: 4043323-ED
- Key Feature 1: Service name: Appliance Maintenance Gold - Extended Service
- Key Feature 2: Service duration: 1 Year
- Key Feature 3: Service description: 24x7x1 Business Day
- Key Feature 4: Service response time: 1 Business Day - Advance Parts Replacement
- Key Feature 5: Service location: Service Depot
- Key Feature 6: Service main type: Exchange
- Key Feature 7: Provided support: Parts Replacement
- Key Feature 8: Service sub type: Electronic, Physical
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