Cisco SOLN SUPP 24X7X4 ASA 5516-X Firepower | Exchange Support — CON-SSSNP-ASA556F9

Keep perimeter security available through hardware failure with Cisco SMARTnet Solution Support for ASA 5516-X with Firepower. Built for environments where firewall downtime creates immediate risk, this service provides 24x7x4 exchange coverage and replacement support to accelerate recovery when a covered unit fails. For teams running branch, campus, or data center edge security, the value is speed and predictability. Instead of waiting through standard business-hour response windows, you get around-the-clock support with a four-hour service objective for exchange fulfillment. That matters when the firewall is the control point for segmentation, threat inspection, and remote access. This service is designed for organizations that need a higher service tier than basic warranty coverage. It helps reduce operational exposure, supports tighter recovery targets, and gives infrastructure teams a clearer path to restoring service without improvising during an outage. For Cisco ASA 5516-X deployments with Firepower, it is the support layer that matches the importance of the hardware it protects. Ideal For Supporting branch office firewalls that must recover quickly after hardware failure Covering campus edge security appliances with around-the-clock exchange support Protecting perimeter firewall deployments where downtime affects business access Maintaining service continuity for Firepower-enabled Cisco security infrastructure Why This Product 1 Faster recovery than standard business-hour support 2 Exchange coverage suited to production firewall environments 3 Built for ASA 5516-X with Firepower deployments 4 Cisco-backed service for critical edge security