Cisco SNTC-NO RMA IE3100 8GE Copper 2GE Combo | On-site Service — CON-SW-IE3Z1OX8

Keep critical IE3100 switching covered with a service plan built for fast recovery and predictable support. This 1-year offering includes 24x7 telephone and web access to Extreme Networks Global Technical Assistance Center, plus on-site labor and parts replacement after a reported failure is diagnosed. For infrastructure teams supporting branch, campus, or industrial edge environments, the value is in response speed and reduced operational friction. A 4-hour parts and labor response target helps shorten the window between failure and restoration, while on-site technician arrival removes the burden of coordinating field repair resources. This service is designed for organizations that cannot afford extended interruption at the access layer. It supports the IE3100 fixed system with 8 GE copper and 2 GE combo connectivity, giving procurement teams a clear way to protect installed hardware with a defined service term and measurable response commitment. Ideal For Protect branch access switches that must recover quickly after hardware failure Support campus edge deployments where on-site repair reduces downtime Cover distributed network closets with limited local IT staffing Maintain service continuity for fixed-system switching in operational environments Why This Product 1 Includes on-site labor instead of depot-only handling 2 Adds 4-hour parts and labor response for faster restoration 3 Provides 24x7 GTAC access for incident intake and guidance 4 Covers the IE3100 fixed system with a defined 1-year term