Cisco SNTC-NO RMA IE3100 18GE Copper 2GE Combo | Depot Exchange — CON-SW-IEW312Q1

Keep access-layer hardware covered with a service plan designed for controlled replacement and dependable support. This 1-year offering includes depot-based exchange handling, advanced parts replacement, and 24x7 telephone and web access to Extreme Networks Global Technical Assistance Center for incident reporting and product assistance. For organizations managing distributed switching, depot exchange can be the right fit when rapid JTFpment of replacement parts matters more than on-site repair. The next-business-day response target helps shorten recovery timelines, while the service model reduces the need to stage local field technicians. This coverage is aligned to the IE3100 fixed system with 18 GE copper and 2 GE combo connectivity. It gives procurement teams a clear way to extend hardware protection with a defined term, a specific replacement workflow, and support access that fits operational environments where predictable logistics matter. Ideal For Support branch switches where depot exchange is preferred over on-site repair Cover campus access hardware with predictable replacement logistics Reduce maintenance complexity in distributed network environments Maintain service continuity for fixed-system switching with spare-part workflows Why This Product 1 Uses depot exchange instead of on-site technician dispatch 2 Targets next-business-day replacement for faster restoration 3 Includes 24x7 GTAC access for support intake and guidance 4 Covers the IE3100 fixed system under a 1-year term