Cisco SNTC-NO RMA Catalyst 3850 48 Port Service | Technical Support — CON-SW-WSC385UE

Keep your Catalyst 3850 environment supported with a service plan built for technical guidance, not hardware exchange. This Cisco SNTC no-RMA offering provides 24x7 phone support for 1 year, giving infrastructure teams access to Cisco assistance when switch issues affect production access, segmentation, or campus connectivity. For organizations that already manage spares, onsite repair, or internal replacement workflows, no-RMA coverage can be the right fit. It preserves support access while avoiding the cost and logistics of advance replacement programs. That makes it a practical choice for mature network operations teams that value direct vendor expertise and predictable service scope. This service is aligned to Cisco Catalyst 3850 48-port deployments, where uptime depends on fast troubleshooting and clear escalation paths. It is well suited for environments that need help diagnosing configuration issues, software behavior, or operational faults without paying for broader hardware logistics they do not plan to use. For procurement teams, it offers a focused support model that matches the way many enterprise networks are actually maintained. Ideal For Supporting a campus access switch already covered by internal spare inventory Maintaining vendor assistance for Catalyst 3850 troubleshooting after business hours Covering a standardized 48-port switch fleet with a defined support term Reducing support overhead for teams that do not require hardware replacement logistics Why This Product 1 Includes 24x7 phone support instead of limited business-hours coverage 2 Uses no-RMA terms for teams that manage their own hardware replacement 3 Covers the Cisco Catalyst 3850 48-port platform specifically 4 Runs for 1 year, making renewal planning straightforward