Cisco SNTC-NO RMA Catalyst 3850 12 Port Service | Technical Support — CON-SW-WSC3851E

Keep a Catalyst 3850 12-port environment supported without the overhead of hardware return processing. This Cisco service delivers 24x7 technical assistance for 1 year, giving infrastructure teams a direct path to troubleshooting when access-layer issues threaten availability. For organizations running compact switching deployments, no-RMA coverage can simplify operations by removing the logistics of replacement handling while still preserving access to Cisco support. That matters when the priority is restoring service quickly, validating configuration changes, or isolating faults before they spread across connected users and devices. This service is a strong fit for production networks where the switch itself remains in place and the value lies in expert guidance, not a swap process. It helps reduce time spent coordinating escalations and keeps support aligned to the realities of a live access switch. For procurement teams, it is a practical way to extend the useful life of a deployed Catalyst platform while maintaining a clear support path from Cisco. Ideal For Supporting a branch access switch that must stay online during business hours Maintaining a small Catalyst 3850 deployment without hardware return processing Escalating configuration or fault issues to Cisco support teams Extending support coverage for an installed 12-port switching environment Why This Product 1 No-RMA support reduces replacement logistics versus standard exchange coverage 2 24x7 technical assistance provides broader coverage than business-hours plans 3 Electronic service delivery simplifies procurement and activation 4 Cisco support aligns to installed Catalyst 3850 access switching