Cisco SNTC No RMA ASR 9910 LS Chassis Bundle — Support Contract | Smart Net, ASR 9910 — CON-SW-ASR991NU
Protect ASR 9910 LS chassis operations with targeted Cisco support that emphasizes remote technical assistance and software maintenance without RMA hardware exchange. This service bundle provides access to Cisco TAC, software updates where applicable, and remote problem diagnosis to minimize incident duration. For organizations that maintain spares locally or prefer onsite hardware replacement processes, the No RMA option lowers recurring service costs while preserving vendor expertise for software and configuration issues. Contract terms are defined at purchase; the offering is priced as a support bundle for chassis-level lifecycle maintenance and operational continuity. Ideal For Maintain ASR 9910 LS chassis with vendor remote support but no depot RMA Use vendor expertise for software and configuration issues while handling hardware replacement in-house Coordinate multi-vendor deployments where chassis swap is managed internally Procure focused chassis-level lifecycle support to optimize OPEX Why This Product 1 Focuses on remote TAC and software updates rather than depot RMA service 2 Lower recurring cost compared with full Smart Net with RMA 3 Best for customers maintaining local spares or third-party hardware replacement 4 Preserves Cisco expertise for software, configuration, and escalation
- Mpn: CON-SW-ASR991NU
- Vendor: Cisco
- Category: software-services/professional-services
- Product Name: SNTC-NO RMA ASR 9910 LS CHASSIS BUNDLE
- Provided Support: Remote technical assistance, software updates, TAC access
- Service Characteristic: No RMA hardware replacement included
- Service Type: Support Contract (No RMA)
- Remote Onsite: Remote technical support only (No RMA hardware replacement)
- Duration Hours: Contract-defined
- Service Duration: Term-based (see contract)
- Service Location: Remote
- Service Description: Remote Cisco TAC support, software updates and advisories for ASR 9910 LS chassis; no vendor-managed hardware RMA.
- Key Feature 1: Support bundle for Cisco ASR 9910 LS chassis (No RMA)
- Key Feature 2: Remote technical support and troubleshooting via Cisco TAC
- Key Feature 3: Access to Cisco software updates and advisories
- Key Feature 4: Contract-defined response and severity handling
- Key Feature 5: Ideal for customers with local spares or third-party RMA workflows
- Key Feature 6: Supports firmware/patch guidance and upgrade planning
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