Cisco SNTC-NCD Catalyst 1200 24-Port GE, 4x1G SFP Support | Enterprise — CON-SNC-C1224T4G

Availability: In stock
SKU
CON-SNC-C1224T4G
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Maintain network continuity with Cisco SNTC-NCD support for Catalyst 1200 24-port GE, 4x1G SFP configurations. Built for teams that need dependable escalation paths, this 3-year technical service provides 24x7 coverage with phone, web, email, and knowledge base access. Severity 1 incidents receive a 30-minute phone response, helping infrastructure teams move quickly when access-layer switching is at risk. This service is a strong fit for organizations that depend on stable wired connectivity at the edge and want predictable support coverage instead of ad hoc break-fix handling. It adds a structured support model around the switch platform, helping reduce time spent diagnosing issues and coordinating vendor engagement. For procurement teams, the value is in extending operational confidence across the service term while keeping support aligned to a business-critical network asset. Choose this support offering when uptime, response discipline, and vendor-backed troubleshooting matter more than basic coverage alone. Ideal For Supporting branch office Catalyst 1200 access switching Maintaining campus edge network operations with vendor-backed escalation Covering production switching environments that require rapid response Standardizing support for Cisco access-layer hardware deployments Why This Product 1 Includes 24x7 technical support rather than basic business-hours coverage 2 Provides 30-minute severity 1 phone response for urgent incidents 3 Covers the service term for 3 years to simplify planning 4 Adds multiple support channels for faster issue resolution
  • Service name: Platinum Support
  • Service type: Technical support
  • Service duration: 3 Year
  • Service coverage: 24 x 7 x 30 Minute
  • Severity 1 phone response time: 30 Minute
  • Severity 2 phone response time: 2 Hour
  • Severity 3 phone response time: 4 Business Hour
  • Severity 4 phone response time: 8 Business Hour
  • Bundle Support: Platinum Support
  • Covered Period: 3 Year
  • Service Characteristic: 24 x 7 support with severity-based response targets
  • Service Type: Technical Support
  • Remote Onsite: Remote
  • Duration Hours: N/A
  • Provided Support: Phone Support
  • Service Duration: 3 Year
  • Service Location: Remote
  • Product Supported: Catalyst 1200 24-Port GE, 4x1G SFP
  • Service Description: 24 x 7 x 30 Minute
  • Key Feature 1: Service name: Platinum Support
  • Key Feature 2: Service type: Technical support
  • Key Feature 3: Service duration: 3 Year
  • Key Feature 4: Service coverage: 24 x 7 x 30 Minute
  • Key Feature 5: Severity 1 phone response time: 30 Minute
  • Key Feature 6: Severity 2 phone response time: 2 Hour
  • Key Feature 7: Severity 3 phone response time: 4 Business Hour
  • Key Feature 8: Severity 4 phone response time: 8 Business Hour
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