Cisco SNTC-8X5XNBDOS Catalyst 2960-X 48 GigE P | Support Services — CON-OS-WSC296XL
Keep access-layer switching under vendor-backed support with Cisco SNTC 8x5xNBD coverage for Catalyst 2960-X 48 GigE platforms. Built for teams that cannot afford extended outages, this service adds structured support around a widely deployed campus switch family, helping accelerate troubleshooting and replacement coordination when issues surface. For infrastructure teams, the value is not just response time. It is the confidence that a critical access switch remains covered by a Cisco support contract aligned to business-hour operations and next-business-day handling. That matters when the switch sits at the edge of user connectivity, voice endpoints, printers, or local application access. This service is a practical fit for organizations standardizing on Cisco switching and looking to preserve uptime without overbuying support they do not need. It provides a clear path for maintenance coverage, issue escalation, and lifecycle continuity on a proven access platform. Ideal For Campus access switching support for office networks Maintenance coverage for branch edge connectivity Support planning for user access and voice VLAN switching Lifecycle protection for deployed Catalyst 2960-X switches Why This Product 1 Adds vendor-backed support instead of break-fix uncertainty 2 Matches business-hour operations with 8x5 coverage 3 Includes next-business-day response for faster recovery 4 Targets Catalyst 2960-X access switching specifically
- Pricing Type: Subscription
- Product Supported: Catalyst 2960-X 48 GigE
- Bundle Support: Smart Net Total Care
- Covered Period: Service term not specified
- Provided Support: Technical Support
- Service Characteristic: Business-hour coverage with next-business-day response
- Service Type: Support Contract
- Remote Onsite: Remote
- Duration Hours: 8 hours
- Service Duration: 8x5xNBD
- Service Location: Remote
- Service Description: Cisco Smart Net Total Care coverage for Catalyst 2960-X 48 GigE platforms with business-hour support and next-business-day response.
- Certification Vendor: Cisco
- Language Supported: English
- Key Feature 1: Cisco Smart Net Total Care service coverage
- Key Feature 2: 8x5 business-hour support window
- Key Feature 3: Next-business-day response entitlement
- Key Feature 4: Designed for Catalyst 2960-X access switching
- Key Feature 5: Service contract for network infrastructure support
- Key Feature 6: Vendor-backed troubleshooting and escalation path
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