Cisco SNTC-8X5XNBD MDS 9396VV 64G Fixed Fibre Channel Switch Support | Enterprise — CON-SNT-9396V

Keep your Fibre Channel fabric covered with Cisco Smart Net Total Care for the MDS 9396VV fixed switch platform. Built for teams that cannot afford slow recovery, this 8x5xNBD service aligns support access to business hours and next-business-day replacement response, helping reduce downtime exposure when a switch fault affects storage connectivity. For enterprise SAN environments, the value is not just access to support. It is the confidence that a known Cisco service path is in place when a fabric issue interrupts host-to-storage communication. That matters in environments where maintenance windows are tight, change control is strict, and storage availability directly affects application performance. This service is a practical fit for organizations standardizing on Cisco MDS infrastructure and looking to preserve operational continuity without overbuying support they do not need. It supports disciplined lifecycle management, simplifies escalation, and helps procurement align service coverage with the installed hardware footprint. For teams protecting mission-critical workloads, the right support contract is part of the architecture. Ideal For Support production SAN fabrics that run during standard business hours Cover Cisco MDS switching in enterprise storage environments Maintain service continuity for mission-critical application storage paths Standardize support coverage across installed Cisco Fibre Channel hardware Why This Product 1 Business-hour coverage instead of ad hoc break-fix response 2 Next-business-day replacement support for faster recovery 3 Cisco-backed service for the MDS 9396VV platform 4 Better fit for enterprise SAN operations than generic support plans