Cisco SNTC-8X5XNBD Firepower 4120 — 8 x 5 x Next Business Day, Exchange | Smart Care, Parts Support — CON-SNT-FP4120AM

Maintain predictable availability for Firepower 4120 appliances with Cisco Smart Care Service Core — Extended. This 1 Year exchange service delivers 8 x 5 x Next Business Day parts replacement to minimize repair lead times and reduce administrative overhead for infrastructure teams. Designed for datacenter and perimeter security deployments, the plan provides a physical exchange path for defective line cards and modules, backed by Cisco’s field logistics and parts inventory. Procurement teams gain a single-vendor support option that preserves appliance uptime without committing to full 24 x 7 onsite coverage. For architects, the Smart Care extension keeps mean time to repair (MTTR) low and budgeting transparent: predictable contract term, explicit exchange delivery, and parts replacement included. Choose this service when you need hands-on parts exchange coverage tied directly to your Firepower 4120 hardware lifecycle and when RMA turnaround time is a primary SLA consideration. Ideal For Provide quick hardware recovery for Firepower 4120 appliances in branch and datacenter sites Supplement existing 24 x 7 support with daytime exchange coverage to reduce cost Standardize procurement of parts replacement across a multi-site firewall footprint Ensure predictable RMA turnaround for security appliances during peak deployment windows Why This Product 1 Provide manufacturer parts replacement with next-business-day exchange versus vendor-agnostic depot repair 2 Deliver hands-on physical exchange instead of remote-only troubleshooting to shorten MTTR 3 Offer a time-limited 1 Year contract to control cost compared with multi-year warranties 4 Align support specifically to Firepower 4120 hardware for simplified parts compatibility