Cisco SNTC-8X5XNBD Catalyst IE3500 16 GE Copper Ports | Support — CON-SNT-IEM35E8T

Keep distributed industrial networks supported with Cisco Smart Net Total Care for Catalyst IE3500 systems equipped with 16 GE copper ports. Built for environments where access switching cannot drift into extended downtime, this service pairs 8x5 access to Cisco support resources with next-business-day hardware replacement to help restore failed components quickly. For teams responsible for plant floors, remote facilities, and edge aggregation points, the value is straightforward: reduce the operational risk of waiting on replacement parts and keep support aligned to business hours. This service is designed for organizations that need predictable response, vendor-backed troubleshooting, and a cleaner maintenance path than ad hoc break-fix coverage. Use it to support deployed IE3500 hardware where uptime, serviceability, and vendor accountability matter. It is a practical fit for procurement teams standardizing support terms across Cisco infrastructure while preserving the service depth expected in enterprise and industrial networks. Ideal For Supporting industrial Ethernet switches at plant-floor access layers Maintaining remote site switching with predictable replacement coverage Standardizing Cisco support across distributed edge networks Reducing recovery time for critical access-switch hardware failures Why This Product 1 Includes next-business-day hardware replacement 2 Covers Catalyst IE3500 with 16 GE copper ports 3 Provides weekday Cisco support access 4 Better fit than basic break-fix coverage for critical edge sites