Cisco SNTC 8x5xNBD Catalyst 2960-X 24 GigE | Enterprise Support — CON-OS-WSC24TDL

Maintain dependable support coverage for Catalyst 2960-X switching with a service plan designed for operational networks. This Cisco support option pairs 8x5 coverage with next-business-day response, giving IT teams a practical balance between cost control and service assurance. For access-layer switching that underpins users, applications, and local services, that balance matters. When a switch issue affects connectivity, the difference between a basic warranty and structured support is measured in lost time. This service helps shorten the path to resolution by providing a defined support window and a predictable response model. It is well suited to organizations that standardize on Cisco switching and want to protect their installed base without overbuying support they do not need. For procurement and operations teams, this service adds clarity: known coverage hours, known response timing, and support aligned to the lifecycle of a deployed Catalyst 2960-X environment. It is a sensible choice when uptime matters, but 24x7 coverage is not required. Ideal For Supporting Catalyst 2960-X access switches in business-hour office environments Covering campus network infrastructure where next-business-day response is acceptable Standardizing Cisco support across branch and departmental switching deployments Reducing operational risk for production access-layer networks Why This Product 1 8x5 coverage versus 24x7 support 2 Next-business-day response versus same-day escalation 3 Catalyst 2960-X focus versus generic network support 4 Structured service coverage versus standard warranty-only protection