Cisco SNTC-8X5XNBD C9300 — 8x5 NBD onsite support | Catalyst, switches — CON-SNT-C93U1A24
Maintain campus and enterprise-edge switching availability with an 8x5 next-business-day onsite (NBD) support profile for Catalyst 9300 platforms. SNTC-8X5XNBD provides manufacturer-backed service access during business hours with an NBD field response commitment that suits typical operational support windows. The engagement channels incidents through Cisco support for diagnostics, entitlement verification and parts logistics. For network teams managing PoE endpoints, access-control stacks, or aggregation fabrics, this coverage balances cost and recovery expectations: faster than self-service spares but more cost-effective than 24x7 rapid-response tiers. Contract term and scope are configurable to your asset base and can be extended to include multiple switches or stacked chassis. Contact sales to align SLAs, add spare-parts kits or bundle additional remote troubleshooting services. Ideal For Campus distribution switch coverage for education and enterprise Edge and branch PoE switch support Aggregation layer uptime for WAN and data-center uplinks Stacked switch maintenance for high-availability access networks Why This Product 1 Lower cost profile than 24x7 rapid-response tiers while preserving NBD onsite remediation 2 Manufacturer parts and entitlement verification versus local third-party repair 3 Business-hours focus suited for campus and branch operations instead of full 24x7 coverage 4 Easier SLA alignment for planned maintenance windows compared with emergency-only contracts
- Product Supported: Cisco Catalyst 9300
- Covered Period: Contract term configurable
- Provided Support: Manufacturer support (Cisco)
- Service Type: Support & Maintenance
- Remote Onsite: Remote & Onsite
- Service Duration: Term configurable — contact sales
- Service Location: Customer premises / campus
- Service Description: Smart Net Total Care coverage for Cisco Catalyst 9300 with 8x5 next-business-day onsite response identifier
- Key Feature 1: 8x5 next-business-day onsite response
- Key Feature 2: Coverage for Cisco Catalyst 9300
- Key Feature 3: Manufacturer (Cisco) support access
- Key Feature 4: Parts replacement with NBD priority
- Key Feature 5: Business-hours support model
- Key Feature 6: Service portal case management
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