Cisco SNTC-8X5XNBD ASR 9900 12-Port 100 | Service Depot, Exchange — CON-SNT-A9912X1E
Protect critical routing infrastructure with Cisco SNTC-8X5XNBD support for the ASR 9900 12-port platform. This 2-year service package combines 24x7 access with depot-based exchange handling and 1-business-day advance parts replacement, helping operations teams reduce exposure when hardware issues threaten service continuity. Designed for environments where network availability carries direct business impact, this plan adds a structured support path for parts-related incidents. Instead of waiting through extended repair cycles, teams get a defined response model that supports faster recovery and tighter maintenance planning. That matters when the platform sits in the path of core traffic, backbone aggregation, or high-value service delivery. Cisco’s service model is built for organizations that value predictable support over ad hoc break-fix arrangements. The combination of phone, web, email, and knowledge base access gives technical staff multiple ways to engage, while the exchange workflow keeps replacement logistics straightforward. For infrastructure teams managing expensive routing assets, this service helps preserve operational discipline and reduce downtime risk without overcommitting internal resources. Ideal For Supporting Cisco ASR 9900 routing platforms in core network environments Reducing downtime risk for backbone and aggregation infrastructure Standardizing parts replacement for operations teams with strict recovery targets Maintaining service continuity for high-value enterprise network deployments Why This Product 1 Includes 1-business-day advance parts replacement 2 Uses depot-based exchange instead of ad hoc repair 3 Provides 24x7 access for operational teams 4 Covers a 2-year service term
- Pricing Type: Service Contract
- Product Supported: Cisco ASR 9900 12-Port Platform
- Bundle Support: New Releases Update, Web Knowledge Base Access, Web Support, Email Support, Phone Support
- Covered Period: 2 Year
- Provided Support: Parts Replacement
- Service Characteristic: Parts
- Service Type: Appliance maintenance gold - extended service
- Remote Onsite: Service Depot
- Service Duration: 2 Year
- Service Location: Service Depot
- Service Description: 24 x 7 x 1 Business Day
- Service Sub Type: Physical, Electronic
- Service Main Type: Exchange
- Key Feature 1: 2-year service duration
- Key Feature 2: 24 x 7 support coverage
- Key Feature 3: 1-business-day advance parts replacement response
- Key Feature 4: Service depot delivery model
- Key Feature 5: Exchange main service type
- Key Feature 6: Parts service characteristic
- Key Feature 7: Physical and electronic service sub types
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