Cisco SNTC-8X5XNBD ASR 902 Metro IP Service | Next Business Day — CON-SNT-SLASR02I

Metro IP routing leaves little room for uncertainty. This Cisco SNTC service for the ASR 902 is built to keep support aligned with the operational reality of carrier and enterprise edge networks: defined coverage hours, predictable response, and a clear path to replacement when hardware issues interrupt service. For teams responsible for aggregation, transport, or edge routing, the value is not just the support window. It is the ability to keep a critical platform covered without overbuying a higher service tier that may not match the network’s staffing model. The 8x5 next-business-day structure is a practical fit for environments that monitor infrastructure during business hours and need a dependable escalation path when parts or service intervention are required. This service SKU is especially relevant where the ASR 902 anchors metro IP connectivity and downtime has immediate operational impact. It helps procurement standardize support around the installed base while giving operations teams a known response model for maintenance planning, incident handling, and lifecycle management. Ideal For Cover Cisco ASR 902 routers in metro IP aggregation environments Support edge routing platforms that require business-hour service coverage Standardize support for carrier or enterprise routing hardware installed at branch or hub sites Maintain predictable response for network operations teams managing critical routing infrastructure Why This Product 1 Targets the ASR 902 instead of generic network support 2 Uses 8x5 coverage for business-hour operations 3 Provides next-business-day response for faster recovery planning 4 Fits metro IP routing environments with defined service windows