Cisco SNTC-8X5XNBD ASR 900 1-Port OC12/STM-4 — 12 Months 8x5 NBD Support | SmartNet, NBD — CON-SNT-FLSAC12
Reduce repair uncertainty for ASR 900 deployments with a 12-month Smart Net Total Care 8x5 next-business-day (NBD) support package for a single OC12/STM-4 port. This SKU provides entitlement to vendor-managed replacement and prioritized support during standard business hours, accelerating recovery for transport and aggregation links. Practical for service-provider edge routers and enterprise backhaul, the offering focuses on predictable parts replacement and proactive vendor troubleshooting without premium 24x7 dispatch. By pairing this coverage to a specific port module, infrastructure teams retain clear cost control while ensuring that critical optical/SONET interfaces have expedited vendor attention and replacement when required. Ideal For Protect metropolitan edge ASR 900 transport ports Cover enterprise backhaul links with predictable NBD repair Standardize support SLAs across multi-site router fleets Bridge to higher SLAs for 24x7 critical link protection Why This Product 1 8x5 NBD provides lower cost than 24x7 on-site while retaining vendor replacement 2 Targeted SKU for OC12/STM-4 port modules versus broader device-level contracts 3 Faster parts replacement than time-and-material repairs without a full onsite SLA 4 Upgrade path to same-day or 24x7 coverage for mission-critical links
- Covered Period: 12 months
- Provided Support: Next-business-day parts replacement and vendor troubleshooting
- Service Type: Hardware Support - Next Business Day
- Remote Onsite: Vendor on-site replacement next business day
- Duration Hours: N/A
- Service Duration: 12 months
- Service Location: Global with regional dispatch
- Service Description: 8x5 NBD replacement and troubleshooting for one ASR module
- Certification Vendor: Cisco
- Key Feature 1: 12 months Smart Net Total Care (SNTC) coverage
- Key Feature 2: 8x5 next-business-day hardware replacement entitlement
- Key Feature 3: covers ASR 900 OC12/STM-4 port module
- Key Feature 4: vendor-managed replacement and logistics
- Key Feature 5: business-hours prioritized troubleshooting
- Key Feature 6: single-sku support tied to identified hardware
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