Cisco SNTC-8X5XNBD ASA 5545-X 8x5 NBD Support | Firewall Maintenance, On-site — CON-SNT-A45K8

Keep mission-critical ASA 5545-X firewalls operational during the workweek with SNTC-8X5XNBD coverage that pairs next-business-day on-site hardware replacement with vendor software maintenance. This service reduces mean time to repair by prioritizing dispatch and replacement of failed components during standard business hours. It also includes access to applicable ASA software updates and OEM escalation paths so you can remediate software faults and apply vendor fixes without managing separate entitlements. For infrastructure teams managing clustered or distributed inspection points, this engagement preserves appliance configuration and minimizes configuration drift during field service actions. Choose this SKU when you need predictable response SLAs for hardware faults, clear escalation to Cisco TAC, and consolidated ordering for hardware plus software entitlement — all of which justify selecting a matched OEM service over generic third-party repairs. Ideal For Support perimeter firewall appliances in corporate data centers during business hours Provide predictable SLA-backed replacement for distributed ASA 5545-X nodes Consolidate hardware and software entitlements for security appliance fleets Reduce vendor management overhead for mid-sized enterprise security teams Why This Product 1 Prioritizes OEM parts and certified field engineers over third-party repair vendors 2 Bundles ASA software entitlement with hardware replacement to avoid separate licensing purchases 3 Targets business-hour response (8x5 NBD) for lower cost than 24x7 options 4 Simplifies vendor management by consolidating support under one Cisco SKU