Cisco SNTC 8x5x4 Catalyst 3560-CX 12-Port Support

Maintain support coverage for Catalyst 3560-CX 12-port deployments with Cisco Smart Net Total Care 8x5x4 service. It helps reduce recovery delays, preserve network availability, and keep switch infrastructure backed by defined replacement support. Maintain switch coverage with 8x5x4 support for Catalyst 3560-CX deployments Reduce access-layer downtime using 4-hour parts response coverage Keep network recovery predictable with Cisco Smart Net Total Care support Support business-hour operations via defined service availability Limit disruption from hardware faults using replacement-focused service handling Align maintenance planning with a service built for Cisco switching platforms Preserve user connectivity with faster access to replacement parts Standardize support terms across Catalyst 3560-CX installations Key Features Service name: Smart Net Total Care Service coverage: 8x5x4 Service response time: 4 Hour - Parts Provided support: Replacement Service characteristic: Parts Service main type: Exchange Supported platform: Cisco Catalyst 3560-CX FAQ What platform is covered by this service? This service is intended for the Cisco Catalyst 3560-CX platform. What does 8x5x4 mean? It indicates business-hour coverage with a 4-hour parts response target. Does the service include replacement support? Yes. Provided support is replacement. What type of service model is used? The service uses an exchange model with parts-focused handling.