Cisco SNTC 24X7X4OS UCS SP HX240C HyperFlex SY | Support Services — CON-OSP-240SBP3A

Keep HyperFlex infrastructure covered when service windows disappear and outages cannot wait. Cisco Smart Net Total Care 24x7x4 onsite support is designed for environments that depend on rapid response, predictable escalation, and access to Cisco-backed service coverage for the UCS SP HX240C HyperFlex system. This service tier is built for teams that need more than basic break-fix protection. It supports continuous operations with around-the-clock access to assistance and a 4-hour onsite response target, helping shorten recovery time when hardware issues threaten production workloads. For organizations running virtualization, storage, and converged compute on HyperFlex, that level of coverage can be the difference between a contained incident and a costly disruption. Choose this support plan when infrastructure availability carries direct business impact and internal teams need a stronger service backstop than standard warranty coverage. It adds the confidence of Cisco service alignment for a specific platform, making it easier to protect the investment already committed to the HyperFlex stack. Ideal For Supporting production HyperFlex clusters that cannot tolerate extended downtime Backing enterprise virtualization platforms with rapid onsite service coverage Protecting remote or lightly staffed data centers that need vendor escalation Maintaining service continuity for compute and storage infrastructure tied to business operations Why This Product 1 Adds 24x7 support beyond standard warranty coverage 2 Targets 4-hour onsite response for faster recovery 3 Built specifically for UCS SP HX240C HyperFlex systems 4 Better suited for production environments than basic break-fix plans