Cisco SNTC-24X7X4OS UCS B200 M5 — 24x7x4 onsite support | Smart Net, UCS — CON-OSP-HXB200M5

Keep mission-critical UCS B200 M5 servers running through around-the-clock coverage that prioritizes hardware recovery. SNTC-24X7X4OS pairs continuous Cisco support access with a 4-hour onsite response commitment (as indicated by the 24x7x4OS identifier), so your infrastructure team can rely on rapid field intervention when hardware faults threaten service levels. The engagement routes incidents through Cisco’s support channels and the service portal for ticketing, diagnostics, and parts dispatch. For enterprise datacenters hosting virtualization clusters, database backends or converged workloads on UCS B200 M5, this contract reduces operational exposure by compressing detection-to-repair cycles and providing manufacturer-backed parts and expertise. Purchase terms and exact service duration are configurable; contact sales to align response tiers and contractual length with your availability targets and spare-parts strategy. Ideal For Support of production virtualization clusters on UCS B200 M5 Hardware coverage for database and analytics blades Enterprise datacenter blade server maintenance Disaster recovery readiness for converged infrastructure Why This Product 1 Prioritize hardware recovery with a 4-hour onsite response versus standard NBD options 2 Obtain direct Cisco engineering escalation rather than third-party break-fix vendors 3 Reduce spare-part lead time via manufacturer parts logistics instead of local sourcing 4 Scale SLAs to match production workload criticality rather than one-size NBD coverage