Cisco SNTC-24X7X4OS Onsite 4-Hour AP Support | Exchange, Enterprise — CON-OSP-AIRPIBK9

Keep wireless infrastructure moving with Cisco SMARTnet Onsite Extended Service for 802.11ac access points. Built around a 24x7x4-hour response model, this service is designed to get replacement parts and labor on site quickly when an access point fails, reducing the time users spend disconnected and keeping critical spaces online. For enterprise networks, access point downtime is not a minor inconvenience. It affects collaboration, mobility, and application access across offices, campuses, and shared work areas. This service gives IT teams a defined escalation path with onsite exchange support, so recovery is handled with speed and accountability instead of improvised troubleshooting. The combination of parts and labor coverage, on-site delivery, and a four-hour response target makes this a stronger fit for environments where wireless uptime directly affects business operations. It is especially valuable where service levels matter, spare inventory is limited, or internal teams need a vendor-backed replacement process that keeps support predictable. Ideal For Supporting enterprise wireless access points in office networks Recovering failed AP hardware in campus deployments Maintaining uptime for user connectivity in shared workspaces Providing vendor-backed replacement coverage for critical WLAN infrastructure Why This Product 1 4-hour onsite response versus next-business-day service 2 Parts and labor coverage versus parts-only plans 3 Replacement support for faster AP recovery 4 24x7 coverage for after-hours wireless incidents