Cisco SNTC-24X7X4OS Nexus 9K ACI NX-OS Spine Support | Enterprise — CON-OSP-N9364C

Keep the spine layer of your ACI fabric covered with service designed for production network demands. This Cisco SNTC offering provides 24x7 support with a 4-hour response target for Nexus 9K ACI NX-OS spine environments, helping reduce the operational impact of hardware or software issues that can ripple across the fabric. In modern data centers, spine switches are not optional infrastructure — they are the backbone of east-west traffic, application availability, and cluster stability. When a spine issue appears, the difference between routine support and rapid vendor response can determine whether the incident stays contained or becomes a broader outage. This one-year service term gives procurement teams a clean renewal cycle while giving operations teams a clear escalation path for critical network components. It is well suited to organizations standardizing support around Cisco ACI and NX-OS deployments where uptime, response speed, and vendor accountability matter. Choose this service when the network core must stay predictable under pressure. It is a practical fit for enterprises that want support coverage matched to the importance of the spine layer, not a generic break-fix plan. Ideal For Cover Cisco Nexus 9K spine switches in ACI production fabrics Support data center networks where spine downtime affects multiple application tiers Standardize vendor support for critical NX-OS infrastructure across enterprise sites Maintain escalation coverage for network cores that require rapid recovery Why This Product 1 Provides 24x7 coverage for critical spine infrastructure 2 Targets 4-hour response for faster recovery 3 Matches ACI and NX-OS production environments 4 Offers a one-year term for predictable renewal planning