Cisco SNTC-24X7X4OS Firepower 1150 4-Hour On-Site Support | Enterprise — CON-OSP-FPR1150N

Keep your firewall platform available when the network cannot afford interruption. SNTC-24X7X4OS provides Cisco Smart Net Total Care coverage for the Firepower 1150 NGFW appliance with 24x7x4-hour on-site response, parts replacement, and labor support. It is designed for teams that need fast restoration of security services, not a generic break-fix contract. This service is built for operational continuity around a 1U security appliance that sits on the edge of the business. When hardware issues arise, the exchange-based service model helps accelerate recovery while keeping support aligned to Cisco’s service process. For infrastructure teams, that means fewer extended outages, clearer escalation paths, and a support plan that matches the value of the protected workload. Choose this coverage when the cost of firewall downtime exceeds the premium for rapid response. It is a practical fit for environments where security enforcement, segmentation, and traffic inspection must stay online around the clock. Ideal For Support branch or campus firewall deployments that require rapid hardware recovery Maintain perimeter security for production networks with 24x7 service coverage Protect edge appliances in environments where downtime impacts business operations Standardize support for Cisco Firepower 1150 units under a premium service contract Why This Product 1 4-hour on-site response for faster restoration than standard business-hours support 2 Parts and labor coverage reduces coordination during hardware incidents 3 Exchange-based service helps shorten recovery time for edge security appliances 4 Built for Cisco Firepower 1150 environments that need continuous protection