Cisco SNTC-24X7X4OS CON-OSP-WSC3854S 24x7x4 OS | Support Services — CON-OSP-WSC3854S

Protect your Catalyst 3850 investment with Cisco SNTC 24x7x4 OS coverage built for environments where switch downtime is not an option. This service provides around-the-clock support access and four-hour onsite response, helping teams restore service quickly when a hardware issue threatens access, segmentation, or edge connectivity. For organizations running campus, branch, or distribution networks on Catalyst 3850 platforms, the value is in response speed and service continuity. Instead of relying on ad hoc break-fix arrangements, you get a defined support path from Cisco that aligns with operational expectations and procurement requirements. This service is well suited for teams that need predictable support economics and a clear escalation model for business-critical switching. It helps reduce the operational drag of troubleshooting alone, while supporting the uptime expectations of infrastructure environments that carry voice, data, and application traffic across the access layer. Ideal For Campus access switching where rapid restoration is required Branch network environments that cannot tolerate extended outages Enterprise procurement programs standardizing Cisco support coverage Operational support for production switching tied to business applications Why This Product 1 Faster recovery than standard business-hours support 2 Onsite response commitment for critical incidents 3 Cisco-backed coverage for Catalyst 3850 platforms 4 Better fit for production switching than ad hoc break-fix