Cisco SNTC-24X7X4OS Catalyst 2960-XR 48 GigE P | Support Services — CON-OSP-W296X48L

Keep your Catalyst 2960-XR access layer covered with Cisco 24x7 onsite support designed for environments where switch downtime is not an option. This service contract is built for 48 GigE platform deployments that need fast response, predictable escalation, and hardware-focused recovery when a fault interrupts service. For infrastructure teams, the value is in the response window. Four-hour onsite support helps shorten the gap between incident and resolution, reducing the operational drag that comes with waiting on replacement parts or field action. Around-the-clock coverage supports distributed offices, branch networks, and campus access layers that must stay available outside standard business hours. This service is a strong fit for organizations that depend on stable wired connectivity for users, voice, and downstream systems. It adds a higher level of assurance than basic warranty coverage by aligning support with the business impact of switch failure. For procurement teams, it also simplifies lifecycle planning by tying support to a specific Cisco platform and service level. If the network edge carries real workload risk, this is the kind of coverage that helps preserve uptime and keep recovery controlled. Ideal For Campus access switches supporting employee and voice connectivity Branch office networks that require fast hardware recovery Distributed sites with limited local IT staff Organizations standardizing support for Catalyst 2960-XR deployments Why This Product 1 24x7 coverage versus business-hours-only support 2 4-hour onsite response versus standard next-business-day service 3 Cisco platform-specific coverage versus generic third-party support 4 Hardware incident focus versus advisory-only service plans