Cisco SNTC 24X7X4OS Catalyst 2960-XR 24 GigE | Cisco Support — CON-OSP-WS296X24

Keep access-layer switching covered with Cisco SNTC-24X7X4OS for Catalyst 2960-XR 24 GigE platforms. This support offering is built for environments where network interruption affects users, applications, and operations, and where response time matters as much as the hardware itself. For infrastructure teams, the value is straightforward: faster access to support when a switch issue threatens availability. The 24x7x4 coverage model is designed for organizations that cannot wait for next-business-day handling. It supports disciplined operations by giving teams a defined service path for a widely deployed Cisco switching platform. This SKU is especially relevant in enterprise networks where access switching is foundational and downtime ripples quickly across endpoints, voice, and application access. It helps procurement teams standardize support around installed Cisco assets while giving operations teams a clearer recovery posture. When the network is part of the business, support coverage is not optional overhead — it is part of keeping the environment stable, predictable, and easier to manage. Ideal For Supporting enterprise access-layer switches in production networks Covering Catalyst 2960-XR deployments with around-the-clock service Reducing recovery time for network incidents affecting users Standardizing support for Cisco switching assets across sites Why This Product 1 24x7x4 coverage supports faster incident response than standard business-hours plans 2 Designed specifically for Catalyst 2960-XR switching environments 3 Helps reduce operational risk in access-layer networks 4 Fits enterprise support standardization for Cisco infrastructure