Cisco SNTC-24X7X4OS Catalyst 2960-X 24 GigE PO | Support, Enterprise — CON-OSP-WSC224SL

Keep Catalyst 2960-X switching under defined Cisco support coverage with 24x7 availability and a 4-hour response commitment. For access-layer networks that carry user traffic, voice, and application connectivity, response time is not a detail — it is part of the uptime strategy. This service is built for teams that need vendor-backed escalation when a switch issue threatens production access. It helps reduce the time spent waiting for support engagement and gives infrastructure teams a clearer path to resolution. That matters in distributed environments where a single switch can affect an entire floor, site, or department. Cisco Smart Net Total Care is a strong fit for organizations standardizing on Catalyst 2960-X hardware and looking to preserve operational continuity without overcomplicating support management. It provides a practical layer of protection for enterprise networks that need predictable coverage, faster response, and a support model aligned to business-critical connectivity. Ideal For Supporting Catalyst 2960-X access switches in enterprise LANs Covering branch or campus switching that must stay available Reducing downtime risk for user connectivity and VoIP traffic Standardizing Cisco support across distributed network sites Why This Product 1 24x7 coverage versus limited-hours support 2 4-hour response target versus slower service tiers 3 Cisco-backed escalation versus generic third-party support 4 Built for Catalyst 2960-X versus broad network coverage