Cisco SNTC-24X7X4OS Catalyst 2960-X 24 GigE | Onsite 24x7 Support — CON-OSP-WSC24TDL

Maintain network availability where access-layer downtime is not an option. Cisco SNTC-24X7X4OS provides 24x7 onsite support for Catalyst 2960-X 24 GigE environments, giving IT teams a defined response path when switch issues interrupt business operations. For infrastructure teams responsible for branch, campus, or distribution-layer access, this service helps shorten recovery windows and preserve service continuity. This support offering is built for organizations that need more than standard business-hours coverage. Around-the-clock access to Cisco service resources helps align incident handling with production schedules, after-hours maintenance windows, and weekend change activity. When paired with Catalyst 2960-X switching, it supports a more predictable operating model for networks that carry user access, voice, and application traffic. Choose this service when uptime matters enough to justify faster response and vendor-backed support. It is a practical fit for teams that want to reduce the operational risk of relying on lower-tier coverage for core access infrastructure. Ideal For Supporting campus access switches that must stay available after hours Covering branch network infrastructure with rapid onsite response Protecting production access layers during maintenance and change windows Reducing downtime risk for user connectivity and voice traffic Why This Product 1 24x7 onsite coverage versus business-hours-only support 2 4-hour response objective versus slower standard service levels 3 Cisco-backed escalation versus third-party generic support 4 Built for Catalyst 2960-X access switching versus broad, non-specific coverage