Cisco SNTC-24X7X4OS C220 M5SX 2x4110 4x16 | Enterprise Support — CON-OSP-C220M5S3

Keep your Cisco C220 M5SX environment covered when uptime matters most. SNTC-24X7X4OS delivers 24x7 support with 4-hour onsite response, helping infrastructure teams restore service quickly when hardware issues threaten production. It is designed for server deployments built around dual Intel Xeon 4110 processors and 4 x 16 GB memory configurations, where response time and vendor-backed escalation can make the difference between a contained incident and an extended outage. This support offering is a strong fit for organizations that run essential applications on Cisco UCS rack servers and need a clear service path for break/fix events. Instead of relying on general-purpose assistance, you get a support model aligned to enterprise server operations, with coverage structured for around-the-clock environments and time-sensitive recovery. That matters when the cost of delay is measured in lost transactions, missed SLAs, and staff time spent troubleshooting. For procurement teams, the value is straightforward: this is the support tier that helps justify a premium server investment by protecting the operational continuity behind it. For architects, it provides a cleaner way to standardize response expectations across critical nodes. For operations teams, it reduces uncertainty when hardware incidents occur after hours, on weekends, or during peak demand. Ideal For Supporting production Cisco UCS rack servers in a data center Covering business-critical workloads that require after-hours response Standardizing support for dual-processor server deployments Reducing recovery time for hardware incidents in enterprise environments Why This Product 1 24x7 coverage versus business-hours-only support 2 4-hour onsite response versus next-business-day service 3 Cisco-specific server entitlement versus generic third-party support 4 Production-focused recovery versus basic warranty coverage