Cisco SNTC-24X7X4OS Business Edition 7000M (M6) | Technical Support — CON-OSP-BE7MGT6K
Keep your collaboration platform covered with a 4-year technical support service for Cisco Business Edition 7000M (M6). The service combines 24 x 7 availability with a 2-hour response target, giving operations teams a clear path to escalation when platform issues affect users, calling services, or business continuity. This support model is built for environments where uptime and response speed matter more than generic assistance. Phone support provides direct access to technical help, while the electronic service format supports efficient case management and consistent service delivery across the contract term. For organizations standardizing on Cisco Business Edition 7000M (M6), the value is in reducing uncertainty. A defined support window, response commitment, and multi-year duration help procurement and infrastructure teams plan with confidence while keeping a critical communications platform under active coverage. Ideal For Supporting a Cisco Business Edition 7000M (M6) communications platform Maintaining coverage for enterprise calling and collaboration services Providing 24 x 7 support for business-critical voice infrastructure Standardizing multi-year support for a production Cisco deployment Why This Product 1 24 x 7 coverage for always-on communications environments 2 2-hour response target for faster incident engagement 3 4-year term for predictable lifecycle planning 4 Technical support tailored to Cisco appliance deployments
- Pricing Type: Service contract
- Product Supported: Cisco Business Edition 7000M (M6) appliance
- Bundle Support: Technical support service
- Covered Period: 4 years
- Provided Support: Phone support
- Service Characteristic: Electronic service delivery
- Service Type: Technical support
- Remote Onsite: Remote
- Duration Hours: 35,040 hours
- Service Duration: 4 years
- Service Location: Remote
- Service Description: 24 x 7 technical support with 2-hour response for Cisco Business Edition 7000M (M6) appliance deployments
- Key Feature 1: 24 x 7 technical support coverage
- Key Feature 2: 2-hour service response time
- Key Feature 3: 4-year service duration
- Key Feature 4: Phone support included
- Key Feature 5: Electronic service subtype
- Key Feature 6: Technical service main type
- Key Feature 7: Service aligned to Cisco Business Edition 7000M (M6)
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