Cisco SNTC-24X7X4 Room Kit EQ with Codec EQ, Quad Cam | Support — CON-SNTP-CSKIT4EQ

Maintain dependable collaboration for high-value meeting spaces with Cisco Smart Net Total Care coverage for Room Kit EQ configurations using Codec EQ and Quad Cam. This service is designed for organizations that cannot afford extended disruption in executive rooms, boardrooms, or hybrid-work environments. By pairing 24x7 support with a 4-hour response objective, the plan helps accelerate issue resolution when video infrastructure affects business-critical meetings. It is a practical fit for teams that need predictable vendor-backed support rather than ad hoc troubleshooting. For infrastructure leaders, that means fewer delays, clearer escalation paths, and stronger continuity for rooms where every meeting matters. This coverage is especially valuable when the room system is part of a broader Cisco collaboration standard and downtime carries real operational cost. It supports a more disciplined lifecycle strategy for premium conferencing hardware, helping protect the investment already made in the room. Ideal For Supporting executive boardrooms that require continuous video availability Maintaining hybrid meeting rooms used for daily enterprise collaboration Protecting Cisco room systems deployed in customer-facing conference spaces Standardizing support for premium collaboration rooms across multiple sites Why This Product 1 24x7 coverage for critical collaboration rooms 2 4-hour response objective for faster recovery 3 Cisco-backed support for Room Kit EQ deployments 4 Designed for premium room systems, not basic break-fix coverage