Cisco SNTC 24X7X4 OS CCHC Nutanix NVMe Support | Enterprise — CON-OSP-HCI8NFRE

Support mission-critical hyperconverged infrastructure with Cisco SNTC 24x7x4 coverage for Nutanix all-NVMe environments. This service is aimed at organizations that depend on consistent platform availability, predictable escalation, and vendor-backed response when storage and compute are tightly coupled. The 24x7x4 model gives operations teams around-the-clock access to support with a 4-hour response objective, helping reduce the time spent waiting for assistance during incidents that can affect multiple workloads at once. That is especially important in all-NVMe deployments, where performance and availability expectations are high and recovery delays can ripple quickly across applications. For enterprises standardizing on Nutanix, this support layer helps protect the investment in a premium platform and provides a clearer operational path than lower-tier coverage. It is a practical fit for data centers that need disciplined support handling, tighter incident response, and a service model aligned to production hyperconverged infrastructure. Ideal For Supporting production Nutanix clusters in enterprise data centers Covering all-NVMe hyperconverged platforms with tight uptime targets Backing storage-heavy workloads that depend on fast incident response Standardizing support across Cisco-managed infrastructure contracts Why This Product 1 24x7x4 coverage versus standard support windows 2 Cisco vendor support versus generic third-party assistance 3 Built for Nutanix all-NVMe environments 4 Suited to hyperconverged infrastructure with strict uptime needs