Cisco SNTC-24X7X4 MDS 9396VV 64G Fixed Fibre Channel Switch | Support — CON-SNTP-9396V

Maintain confidence in your storage network with Cisco Smart Net Total Care for the MDS 9396VV 64G fixed Fibre Channel switch. Built for environments where SAN availability directly affects application performance and recovery windows, this service provides 24x7 coverage with 4-hour response support to help reduce disruption when hardware issues arise. For infrastructure teams running mission-critical Fibre Channel fabrics, the value is not just access to support — it is faster path to resolution from a vendor that understands the platform. That matters when switch downtime can stall backup jobs, delay restores, or interrupt clustered workloads. This service is designed to support operational continuity and give procurement teams a clear way to protect a high-value switching investment. Choose this coverage when the cost of delay is higher than the cost of assurance. It helps keep your MDS environment backed by Cisco support, so your team can focus on fabric stability, change control, and service restoration instead of scrambling for next steps during an incident. Ideal For Supporting a production Fibre Channel fabric in a data center Covering a second-year maintenance window after initial deployment Protecting storage connectivity for backup and recovery operations Maintaining support continuity for mission-critical SAN switching Why This Product 1 24x7 coverage versus standard business-hours support 2 4-hour response versus slower break-fix contracts 3 Cisco-backed service versus third-party maintenance 4 Second-year protection for installed MDS infrastructure