Cisco SNTC 24x7x4 for ASR1002-X 10G HA Bundle | Enterprise Support — CON-SNTP-ASR1007X

When the router sits in the path of revenue, latency, and internal application access, support speed becomes part of the architecture. Cisco SNTC 24x7x4 for the ASR1002-X 10G HA bundle provides around-the-clock coverage with a 4-hour parts replacement target, helping teams recover faster from hardware failures that can ripple across the network. This service is a strong fit for high-availability routing environments where redundancy is planned, but rapid replacement still matters. Even with HA design, a failed component can create risk, maintenance overhead, or reduced resilience until the hardware is restored. SNTC coverage helps close that gap with defined exchange support and a service model aligned to enterprise operations. For infrastructure teams comparing support tiers, this package justifies itself through response discipline and reduced exposure to extended outages. It is the kind of service that belongs behind critical WAN edges, data center routing, and other network points where downtime is expensive and predictable recovery is worth paying for. Ideal For Core WAN edge support for enterprise routing infrastructure High-availability router coverage for data center network paths Hardware recovery planning for mission-critical branch aggregation Service protection for environments where router downtime affects multiple sites Why This Product 1 4-hour parts replacement supports faster recovery than standard service plans 2 24x7 coverage suits core routing environments with no downtime window 3 Exchange-based physical service helps restore failed hardware quickly 4 Designed for high-availability bundles where uptime protection matters