Cisco SNTC 24x7x4 Catalyst 6500 Network Support | 24x7 Support — CON-SNTP-WSSVNAM2

Keep mission-critical Catalyst 6500 switching under a tighter support model with Cisco SNTC 24x7x4 network coverage. This service is intended for environments where network interruption has immediate business impact and where a four-hour response target can materially reduce recovery time. Around-the-clock coverage matters when the switch is part of the path for voice, application access, authentication, or core distribution. With 24x7 support, teams are not waiting for the next business day to engage Cisco resources. The four-hour response commitment adds urgency to the support process, making it a stronger fit for production networks than standard business-hour plans. For procurement and infrastructure leaders, this service helps justify spend by matching support intensity to operational risk. It is a practical choice when the cost of downtime exceeds the premium for faster response and continuous coverage. The result is a more defensible support posture for a platform that still carries essential traffic and cannot afford slow recovery. Ideal For Core or distribution switching that must remain available after hours Production network support where four-hour response is required Campus infrastructure with high business impact from switch outages Support planning for legacy Catalyst 6500 deployments Why This Product 1 24x7 coverage versus business-hour-only support 2 Four-hour response target for faster incident handling 3 Built for Catalyst 6500 production environments 4 Better fit for critical switching than standard maintenance plans