Cisco SNTC-24X7X4 Catalyst 2960-XR 24 GigE 4HR

Protect Catalyst 2960-XR switching with Cisco support designed for nonstop operations. This 24x7 service with a 4-hour response target helps shorten recovery time, reduce network disruption, and keep access-layer infrastructure aligned to enterprise uptime expectations. Protect access-layer uptime with 24x7 Cisco support coverage Shorten recovery time using a 4-hour response target Reduce user disruption through Catalyst 2960-XR service coverage Support production switching with vendor-backed maintenance terms Improve incident response via continuous support availability Align network operations with enterprise uptime requirements Contain outage impact on branch and campus connectivity Strengthen service continuity with Cisco support for critical switches Key Features 24x7 support coverage 4-hour response target Cisco Catalyst 2960-XR support Access-layer switching coverage Enterprise maintenance contract Vendor-backed service terms FAQ What equipment does this support service cover? It is intended for Cisco Catalyst 2960-XR switching hardware. What does 24x7x4 mean? It indicates around-the-clock support coverage with a 4-hour response target. Why is this service valuable for access-layer switches? Access-layer outages affect many users quickly, so faster support helps reduce business disruption. Is this a hardware product? No. It is a support service contract for eligible Cisco hardware.