Cisco SNTC-24X7X4 ASR920 — 24x7x4, 4 Hour Parts Response | SMARTnet, Exchange — CON-SNTP-ASR9202Z

Maintain continuous service on ASR920 platforms with Cisco SMARTnet SNTC-24X7X4 coverage. This 24x7x4 support tier provides round‑the‑clock monitoring and a guaranteed 4 Hour parts response for eligible components, combined with exchange‑based hardware replacement to restore service quickly. For infrastructure teams responsible for metro aggregation or branch aggregation, this contract reduces mean time to repair and JTFfts logistics and parts management to Cisco. Pricing reflects direct vendor logistics, regional parts staging, and the predictable response commitment required by production routing environments. Choose this level when regulator or customer SLAs demand minimized outage minutes and clear vendor accountability for physical part swaps. Ideal For Protect metro aggregation ASR920 routers serving multi‑tenant edge networks Meet carrier SLAs for service restore on customer edge routing equipment Reduce MTTR for branch aggregation equipment with vendor parts exchange JTFft hardware replacement logistics to Cisco for predictable operations Why This Product 1 Offers guaranteed 4 Hour parts response vs. standard next business day options 2 Provides exchange‑based hardware replacement rather than parts‑only JTFpments 3 Covers both electronic and physical failure modes under a single contract 4 Direct Cisco management of parts logistics reduces vendor coordination tasks