Cisco SNTC-24X7X4 ASR1002-X 5G K9 A | 24x7x4 Support Renewal — CON-SNTP-ASR15GK9

Protect the routing layer that carries your business with Cisco Smart Net Total Care coverage for the ASR1002-X platform. This 24x7x4 support renewal is designed for environments where the router is not optional — it is the path for branch connectivity, application access, and upstream service delivery. Around-the-clock coverage and a 4-hour response objective help reduce the operational risk of waiting until the next business day. For infrastructure teams, this kind of support matters because edge routing failures can ripple across users, sites, and services quickly. Cisco support gives you a structured path to escalation, troubleshooting, and recovery when time is measured in minutes, not days. That makes this renewal a strong fit for organizations that depend on stable WAN performance and want to keep proven hardware in service with predictable support economics. The result is practical resilience: continuous coverage, faster response, and a clear support model for a mission-critical router platform. It is the kind of service that helps justify the investment in enterprise routing hardware by protecting the uptime it was purchased to deliver. Ideal For Branch WAN edge routing for distributed enterprise sites Campus or data center edge connectivity requiring continuous support Production router coverage for business-critical traffic paths Annual renewal for installed Cisco ASR1002-X infrastructure Why This Product 1 24x7 coverage for always-on routing environments 2 4-hour response objective for faster incident handling 3 Built for ASR1002-X edge router platforms 4 Annual renewal for production WAN infrastructure