Cisco SNTC-24X7X4 ASR 9000 RSP 5 Support | Smart Net Total Care — CON-SNTP-A9KRSP50

Protect the availability of your ASR 9000 routing platform with Cisco Smart Net Total Care without RMA. Built for environments where network interruption affects customers, employees, and revenue, this technical service gives infrastructure teams a clear support path for the Route Switch Processor 5 deployment. When the network is the business, support quality matters. This service helps organizations maintain service levels while reducing the operational burden of troubleshooting and escalation. It is designed for teams that need vendor-backed technical coverage for a critical routing component, without adding replacement logistics into the support model. Cisco positions Smart Net Total Care as part of a broader customer experience framework that supports the network from initial purchase through ongoing operations. For procurement teams, that means a support contract that fits into long-term lifecycle planning. For architects and operations teams, it means a more predictable way to keep the platform in service and the network moving. Choose this service when the cost of a delayed response is measured in customer impact, not just ticket volume. It is a practical fit for organizations that need disciplined support for a high-value routing environment. Ideal For Support a Cisco ASR 9000 route switch processor in a service provider core network Maintain technical coverage for high-availability routing infrastructure Reduce downtime risk for customer-facing network services Standardize support for critical Cisco routing components Why This Product 1 Technical support for a critical ASR 9000 routing component 2 24 x 7 x 4 coverage for high-availability operations 3 Without RMA service model 4 Built for service provider and enterprise core networks