Cisco SNTC-24X7X4 48-Port 16-Gbps Fibre Channel Support | Smart Net — CON-SNTP-9748HP

Keep storage networking support aligned with the pace of production demand. Cisco Smart Net Total Care for this 48-port, 16-Gbps Fibre Channel platform provides 24x7x4 coverage with replacement service and exchange handling, giving operations teams a clear path to recovery when hardware issues affect SAN availability. In Fibre Channel environments, response time matters because even short interruptions can ripple across virtualized workloads, backup windows, and application performance. This service is designed to shorten the gap between failure and restoration, with support coverage that matches the always-on nature of storage infrastructure. For teams managing critical SAN hardware, the value is predictability. Instead of relying on best-effort troubleshooting or unplanned procurement, you get a defined support model for replacement and service response. That helps preserve uptime, reduce operational uncertainty, and keep storage connectivity on track for business-critical systems. Ideal For Supporting a production SAN where Fibre Channel uptime is tied to application availability Covering storage networking hardware in virtualized data center environments Maintaining replacement coverage for critical Fibre Channel switching infrastructure Reducing recovery time for teams that cannot keep large spare inventories Why This Product 1 24x7x4 coverage for storage network incidents 2 Replacement service for faster hardware recovery 3 Exchange-based service model for critical SAN environments 4 Built for 48-port 16-Gbps Fibre Channel infrastructure