Cisco SNTC-24X7X4 24 Port PoE+ Downlinks, 4 10G Uplinks | Service Depot — CON-SNTP-IE932PXE

Protect access-layer availability with a service plan built for fast recovery when hardware issues interrupt production traffic. SNTC-24X7X4 provides 24x7 telephone and web access to technical assistance, plus next-business-day advance parts replacement for covered products under the service terms. That combination matters when a failed switch can take down phones, wireless access points, cameras, or downstream users. This offering is designed for teams that need predictable support coverage rather than reactive break-fix scrambling. The service depot model helps streamline replacement handling, while the parts replacement commitment reduces the time spent waiting on recovery logistics. For infrastructure groups managing branch, campus, or edge switching, that can mean fewer extended outages and less pressure on internal staff during incidents. The value is in continuity: rapid access to support, defined response expectations, and replacement coverage that aligns with operational urgency. For environments where a single access switch can affect many endpoints, this service helps preserve uptime and keep recovery steps clear and controlled. Ideal For Campus access switching where PoE+ ports support phones, APs, and endpoints Branch network recovery planning for fast replacement after hardware failure Operations teams needing 24x7 escalation access for production incidents Environments that require defined support coverage for covered network hardware Why This Product 1 Includes 24x7 technical access, not business-hours-only support 2 Adds next-business-day parts replacement for faster recovery 3 Uses a service depot exchange model for covered hardware 4 Covers a full 1-year term for predictable support planning