Cisco SNTC 24X7X2OS UCS C220 M5 SFF 10 HD W/O | Enterprise Support — CON-PREM-C220M5SX

Maintain service continuity for Cisco UCS C220 M5 deployments with Smart Net Total Care coverage designed for production server environments. This support offering gives IT teams 24x7 access to Cisco assistance and a 2-hour onsite response target, helping accelerate recovery when server issues threaten application availability. For infrastructure teams supporting virtualization hosts, line-of-business applications, or shared compute platforms, response time matters. A 2-hour onsite target can materially reduce the window between incident detection and hands-on remediation, especially in environments where spare capacity is limited or workloads are tightly coupled to a specific server tier. This service is a strong fit for organizations that need more than standard warranty coverage. It supports operational planning, improves escalation confidence, and helps justify the support investment behind critical UCS hardware. For procurement teams, it also provides a clear service term and support model aligned to enterprise uptime expectations. Ideal For Virtualization hosts that require fast onsite support Production application servers with limited downtime tolerance Data center compute nodes supporting shared business services Support renewal planning for Cisco UCS server fleets Why This Product 1 2-hour onsite response versus standard next-business-day service 2 24x7 support versus limited-hours coverage 3 Built for Cisco UCS C220 M5 server environments 4 Better suited to critical workloads than basic warranty support