Cisco SNTC 24X7X2OS HyperFlex HX240C M5 | Support Services — CON-PREM-AF240CSX

Protect HyperFlex HX240C M5 environments with support designed for fast intervention and continuous coverage. This Cisco service combines 24x7 access with a 2-hour onsite response target, giving infrastructure teams a tighter recovery window when hardware issues threaten application availability. For converged infrastructure, response speed matters because a single component failure can affect multiple workloads. This support offering helps reduce the time your team spends waiting for service action and gives operations a clearer path to restoring normal service. It is especially valuable in environments where virtualization, shared storage, and application consolidation raise the cost of every minute of downtime. Compared with lower-response support tiers, 24x7x2 coverage is built for organizations that treat uptime as a business requirement, not a convenience. It supports procurement decisions where service commitments are part of the platform value, and it gives technical teams a support model aligned to production expectations. If your HyperFlex deployment carries critical workloads, this level of coverage helps justify the investment by reducing operational risk and improving incident response confidence. Ideal For Supporting HyperFlex HX240C M5 nodes running production virtual machines Maintaining uptime for converged infrastructure in a primary data center Covering critical workloads that require rapid onsite service response Standardizing Cisco support across HyperFlex-based infrastructure estates Why This Product 1 2-hour onsite response for faster restoration 2 24x7 coverage for production environments 3 Cisco support tailored to HyperFlex HX240C M5 4 Stronger fit for critical workloads than standard support plans