Cisco SNTC-24X7X2 Catalyst 2960-X 48 GigE PoE | Smart Net Support — CON-S2P-WSC294SL

Protect access-layer switching with Cisco Smart Net Total Care coverage designed for Catalyst 2960-X environments. The 24x7x2 service model gives infrastructure teams around-the-clock access to support with a two-hour response objective, helping reduce the operational impact of switch failures and service interruptions. This support plan is a strong fit for networks that carry voice, wireless, endpoint, and PoE-powered device traffic. It helps keep critical access infrastructure under vendor-backed coverage, which matters when switch availability affects users, applications, and connected devices across the business. For procurement teams, the value is in clear service scope and a support model that matches the importance of the hardware. Compared with basic warranty coverage, Smart Net Total Care adds a higher level of responsiveness and service continuity. That matters in environments where a failed access switch can disrupt an entire floor, branch, or campus segment. For organizations standardizing on Cisco switching, this service helps preserve uptime, simplify escalation, and support long-term operational planning. Ideal For Supporting Catalyst access switches in campus networks Covering PoE-powered endpoints in branch office deployments Maintaining service continuity for voice and wireless access layers Reducing recovery time for business-critical switching infrastructure Why This Product 1 24x7x2 support versus standard warranty coverage 2 Cisco-backed service for Catalyst switching 3 Faster response for outage-sensitive networks 4 Better fit for PoE access-layer deployments