Cisco SNTC-24X7X2 ASR 1000 IP Base License | Support, Enterprise — CON-S2P-SLASR1IK

Maintain service continuity on Cisco ASR 1000 platforms with 24x7x2 support coverage for IP Base licensing. This service is built for infrastructure teams that cannot afford extended exposure when routing services are central to branch, campus, or edge connectivity. With around-the-clock access and a 2-hour response target, it helps reduce downtime risk and keeps escalation paths clear when issues affect production traffic. For organizations running high-dependency network environments, support quality matters as much as the hardware itself. This coverage is suited to environments where predictable response windows, vendor-backed assistance, and operational confidence justify the investment. It supports teams that need to preserve availability, manage incidents efficiently, and keep network services aligned with business uptime expectations. Choose this service when the cost of delay is higher than the cost of assurance. It provides the support posture expected in enterprise networks where routing stability, incident response, and service continuity are part of the operating standard. Ideal For Supporting branch and edge routing environments that require continuous coverage Maintaining service assurance for production ASR 1000 deployments Reducing downtime risk for network teams managing business-critical traffic Providing escalation coverage for enterprise infrastructure operations Why This Product 1 Faster response than standard business-hours support 2 Better fit for production routing than break-fix coverage 3 More predictable incident handling than third-party support 4 Justifies cost through reduced outage exposure