Cisco SMARTnet SWSS Prime Infra Upgrade 1.x to 2.x | Support, Enterprise — CON-ECMU-LPPIF1KU

Keep Prime Infrastructure aligned to the version your environment requires with Cisco SMARTnet software support for the 1.x to 2.x upgrade path. Built for teams that cannot afford uncertainty during platform transitions, this electronic service adds a defined support layer around the upgrade process and gives you access to 24x7 phone assistance when issues need fast attention. For infrastructure organizations, the value is control. Instead of treating a software move as a one-off event, this service helps formalize the support model around it, which matters when Prime Infrastructure is tied to monitoring, visibility, and operational response. The 1-year term fits planned refresh cycles and budgeted maintenance windows, while Cisco-backed support helps reduce the operational drag that can come from version drift or upgrade hesitation. Choose this service when the cost of delay is higher than the cost of doing the upgrade correctly. It is designed for teams that want a clear support path, vendor accountability, and a cleaner transition between supported software versions. Ideal For Upgrade Cisco Prime Infrastructure during a scheduled maintenance window Support a version transition in a network operations environment Maintain coverage for a managed infrastructure platform after software change Reduce risk when aligning Prime Infrastructure to a newer supported release Why This Product 1 Covers the Prime Infrastructure 1.x to 2.x upgrade path 2 Includes 24x7 phone support 3 Provides a 1-year electronic service term 4 Backed by Cisco SMARTnet technical support