Cisco SMARTnet SW Upgrades for Ent Mgmt PI 3.x, API | 24x7 Support — CON-ECMU-LMGMT3HA
Protect the support path for Cisco Enterprise Management Platform PI 3.x and API deployments with a 1-year SMARTnet software support service. Built for teams that depend on stable management tooling, this service keeps upgrade coverage in place and gives administrators a direct line to Cisco technical assistance when issues surface. For infrastructure organizations, the value is not just access to support — it is reduced friction during maintenance windows, clearer escalation when software behavior changes, and a more predictable path for keeping management systems current. That matters when the platform is tied to visibility, automation, and operational control across the network. This service is suited to environments where downtime in the management layer creates downstream risk. With 24x7 phone support, teams can engage Cisco support outside standard business hours and move faster on troubleshooting, version transitions, and service continuity. It is a practical choice for enterprises that need dependable vendor-backed coverage rather than ad hoc break-fix response. Ideal For Supporting Cisco Enterprise Management Platform PI 3.x upgrade planning in enterprise network operations Maintaining vendor coverage for API-related management workflows during after-hours changes Providing escalation support for administrators troubleshooting platform issues in production Keeping software support active for centralized network management environments Why This Product 1 Includes 24x7 phone support instead of business-hours-only coverage 2 Covers Cisco Enterprise Management Platform PI 3.x and API support needs 3 Provides a 1-year service term for predictable renewal planning 4 Uses electronic service delivery for faster support access
- Service name: SMARTnet Software Support Service
- Service sub type: Electronic
- Service main type: Technical
- Service duration: 1 Year
- Provided support: Phone Support
- Service description: 24x7
- Vendor: Cisco
- Pricing Type: Service
- Product Supported: Cisco Enterprise Management Platform PI 3.x and API
- Bundle Support: SMARTnet Software Support
- Covered Period: 1 Year
- Provided Support: Phone Support
- Service Characteristic: 24x7 technical support
- Service Type: SMARTnet Software Support Service
- Remote Onsite: Remote
- Duration Hours: 8,760 hours
- Service Duration: 1 Year
- Service Location: Remote
- Service Description: 24x7
- Certification Vendor: Cisco
- Key Feature 1: Service name: SMARTnet Software Support Service
- Key Feature 2: Service sub type: Electronic
- Key Feature 3: Service main type: Technical
- Key Feature 4: Service duration: 1 Year
- Key Feature 5: Provided support: Phone Support
- Key Feature 6: Service description: 24x7
- Key Feature 7: Vendor: Cisco
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