Cisco SMARTnet Solution Support for Firewall/NAT Redundancy | 8x5 NBD — CON-SSSNC-FLSASR2F

Protect stateful firewall and NAT environments with a support plan built for operational continuity. Cisco SMARTnet Solution Support for inter-chassis redundancy provides 8x5 coverage with next-business-day parts replacement, helping teams restore affected hardware quickly when a failure interrupts service. This service is designed for infrastructure where uptime matters and replacement timing affects business risk. It includes phone support, web knowledge base access, new releases updates, and replacement service, giving administrators access to Cisco resources that help speed diagnosis and recovery. The exchange-based service model supports predictable maintenance planning and a clearer total cost of ownerJTFp than ad hoc break-fix coverage. For teams running security gateways in redundant configurations, the value is not just access to support — it is the ability to keep the platform aligned with current software and hardware support paths while reducing the operational burden on internal staff. Cisco’s parts-focused response model helps ensure the right component path is available when it is needed most. Ideal For Supporting stateful firewall and NAT redundancy in enterprise edge environments Maintaining Cisco security infrastructure with business-hour support coverage Reducing recovery time after hardware failure in redundant chassis deployments Keeping supportable Cisco platforms aligned with current releases and replacement paths Why This Product 1 Includes next-business-day parts replacement instead of basic advisory-only coverage 2 Adds phone support and web knowledge base access for faster issue resolution 3 Supports redundant firewall and NAT environments where recovery timing matters 4 Uses an exchange service model for more predictable support operations