Cisco SMARTnet Software Support for Prime Infrastructure 3X | 24x7 Technical — CON-ECMU-LMGT3XK9

Keep Cisco Prime Infrastructure 3X under active support with a 1-year SMARTnet software service designed for teams that cannot afford management-plane downtime. This electronic support offering provides 24x7 technical coverage and phone access, helping accelerate troubleshooting when infrastructure visibility, configuration, or monitoring workflows are at risk. For organizations running Cisco management tools in production, support coverage matters as much as the software itself. This service helps preserve access to vendor-backed assistance during critical incidents, reducing time spent isolating issues and restoring normal operations. It is a practical choice for environments where network management continuity directly affects service delivery, change control, and operational confidence. Compared with lower-tier support options, this service is built for teams that need round-the-clock response and a direct path to Cisco technical resources. It fits procurement cycles that require a defined support term, clear service scope, and predictable renewal planning. For infrastructure teams responsible for uptime, this support layer helps protect the management platform that keeps the rest of the network in control. Ideal For Renewing support for a Cisco Prime Infrastructure 3X deployment in production Maintaining vendor assistance for network management operations across distributed sites Supporting IT teams that require 24x7 access to Cisco technical help Preserving service continuity for infrastructure monitoring and configuration workflows Why This Product 1 24x7 coverage versus business-hours-only support 2 Phone-based technical assistance versus self-service-only plans 3 1-year defined term versus open-ended coverage 4 Cisco vendor support versus third-party break-fix coverage